IT Client Relationship Manager
Company: VirtualVocations
Location: Baltimore
Posted on: January 28, 2025
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Job Description:
A company is looking for a Manager, IT Client Relationship
Managers.
Key Responsibilities
Perform staff reviews, coaching, and overall HR management for the
team
Ensure team members lead regular check-in meetings with clients to
discuss satisfaction and ongoing projects
Act as an escalation point for critical client issues and manage
communication with stakeholders
Required Qualifications
3+ years of technical experience required
3+ years in progressively responsible management roles
ITIL Foundations certification required; ITIL Practitioner or above
desired
Microsoft MCP or equivalent certification required
Strong organizational and time management skills
Keywords: VirtualVocations, Towson , IT Client Relationship Manager, IT / Software / Systems , Baltimore, Maryland
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