Technical Specialist (Intermediate) CBP (Washington, DC)

Company: Vision Centric Inc.
Location: Washington
Posted on: January 27, 2025

Job Description:

Technical Specialist (Intermediate) CBP (Washington, DC)VCI is seeking an Administrative/General Clerk for the Office of Human Resources Management (HRM), U.S. Customs and Border Protection (CBP). Administrative Support Services are needed to supplement HR staff at the CBP Hiring Center, the CBP Processing and Servicing Center, and the other Talent Management Directorate (TMD) Divisions.Duties:Positions are located in an office setting and are primarily sedentary in nature. The following are brief descriptions of tasks covered under this scope of work. The task items listed below are typical but not intended to be all-inclusive. Contract personnel assigned to the Front Office function shall perform the following office operations, including but not limited to:

• Support various HR programs by developing presentation material, tracking tools, and program ideas;
• Contribute to data analytics and metrics reporting;
• Resolve employee questions and concerns quickly and tactfully;
• Provide guidance on new process improvements, system enhancements, and collaboration ideas;
• Formulate responses for high level Congressional inquiries, correspondences, and tasks;
• Consult with Front Office HR personnel to develop employee engagement programs and initiatives;
• Engage with senior leadership to articulate results and responses;
• Practice strong business acumen to convey an effective message with internal and external customers, business partners, and senior level leadership;
• Prepare, review and reconcile documentation in electronic and/or hard copy format, including editing, updating, consolidating, formatting and manipulating documents in software applications to include but not limited to Microsoft (MS) Word, Excel, PowerPoint, Publisher, and MS Visio.Technical Skills:
  • Advanced knowledge and proficiency in Microsoft Office products;
  • Effective communication skills (both written and verbal) with the ability to prepare and make group/executive presentations;
  • Resourcefulness, initiative and skill to function in a fast-paced environment;
  • Attention to detail in goal/task accomplishment with minimal supervision;
  • Professionalism and the ability to interact effectively with others;
  • Ability to meet planned and unscheduled deadlines in a timely manner;
  • All personnel shall be able to work independently.Qualifications:
    • BS/BS degree;
    • 5+ years of relevant experience;
    • Knowledge of Microsoft Office, Adobe;
    • US citizenship and English fluency;
    • Meet DHS Suitability Adjudication and Obtain Clearance. Must sustain said clearance throughout term.Our benefits package includes medical, dental, vision, Long Term Disability, Life Insurance, Short Term Disability, paid time off, paid holidays, flexible spending
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Keywords: Vision Centric Inc., Towson , Technical Specialist (Intermediate) CBP (Washington, DC), IT / Software / Systems , Washington, Maryland