Residential Manager

Company: Newport Academy
Location: Washington
Posted on: February 2, 2025

Job Description:

About UsNewport Healthcare is a nationwide behavioral healthcare organization dedicated to transforming young lives through evidence-based care. To that end, we have assembled the best teen and young adult mental health treatment staff in the country, and we want you to join us. While our experts guide our clients to sustainable healing, our job is to support our valued staff members, and we do that through offering industry-competitive salaries, career growth and skills expansion, student loan repayment and tuition reimbursement, and a company commitment to diversity, equity, and inclusion, among other advantages. Be part of a team that's dedicated to providing compassionate care based in authentic connection, mutual respect, and unconditional love-and experience the rewards of making a difference in the lives of young people and their families each and every day.Empowering Lives. Restoring Families.ResponsibilitiesThe role of the Residential Manager is to oversee the assigned campus or residence and to ensure that the Newport program runs smoothly on a day-to-day basis. The duties of this position are designed to ensure residences or campus are operating within all of Newport Healthcare values and standards, innovate new operational systems, and ensure the Residential Supervisors are fulfilling their daily duties.Essential Duties:

• Manage the Residential Supervisors and provide weekly feedback, coaching, and training.
• Act as a liaison to the clinical team.
• Ensure all Newport Healthcare values and standards are followed at all locations.
• Share updates, information, and plans with the Residential Supervisors regarding individualized care for clients from the daily Flash meeting.
• Utilize reports and observations to ensure that all safety protocols are followed.
• Make staffing schedules, handle scheduling issues for assigned residences, approve payroll, manage PTO approvals for all Residential Supervisors, and conduct performance evaluations of Residential Supervisors.
• Present as needed at new hire orientation and other training sessions and conduct training for Residential Supervisors.
• Delegate responsibilities and duties to the Residential Supervisors from shift-to-shift and provide support for more involved employee-relation issues.
• Provide training from the Newport library for all new direct care staff and review monthly with all employees.
• Interview and select new employees in conjunction with HR and the Residential Director. Coordinate interview times, documentation, and update the applicant tracking system.
• Act as communication liaison with other departments such as HR and Compliance.
• Assist Residential Director in preparation for CCL visits/tours.
• Work the floor to manage escalation/crisis situations.
• Oversee all new resident intake and consents.
• Perform other duties as assigned.Qualifications
• Bachelor's degree in human services, counseling, psychology, or social work preferred or working towards the same OR
• State approved credential OR
• Minimum one (1) year of experience working with adolescents/young adults and families with co-occurring disorders.
• Two (2) years' experience in a supervisory or management role preferred.
• The minimum age is 18 years old as a requirement for employment.
• Health Screening, TB Clearance, valid CPR and Criminal Record Clearance are required prior to employment.Salary Range for this position: $78,000 - $89,000 based on education and experienceBenefits include:

• Medical/Dental/Vision
• Company paid Life Insurance
• Voluntary STD/LTD
• Flexible Spending Accounts
• 401k
• PTO/SickNewport Healthcare is an Equal Opportunity Employer.Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email for assistance.For more information on Equal Opportunity, please click here
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Keywords: Newport Academy, Towson , Residential Manager, Executive , Washington, Maryland