Voice Over IP Engineer
Company: Disability Solutions
Location: Washington
Posted on: February 3, 2025
Job Description:
Job Description BAE Systems is seeking an experienced Unified
Communications Engineer to support our work as a prime contractor
on a high-profile U.S. Navy weapon system. Accuracy, integrity,
subject matter expertise, and the ability to work well
independently and with others are important traits we expect the
successful candidate to possess and demonstrate. The candidate will
handle the day-to-day VTC Infrastructure operations, Audio/Visual
upgrades and maintenance, project planning and documentation, and
act as the Engineering Lead for the VTC Collaborations Program for
the Strategic Systems Programs (SSP). This position requires you
full time on-site at Washington Navy Yard five days per week.As a
decades long sole source partner on multiple contracts on behalf of
our customer, our program has remarkable stability and is
concurrently experiencing significant growth. Combined, these
factors provide ample opportunity for professional growth and
development for capable and talented individuals on our team. About
the programOur organization has supported the U.S. Navy's Strategic
Systems Program (SSP) continually since the program's inception in
the 1950s. SSP developed the first sea-based, underwater-launched
Strategic Weapon System (SWS), a defense system that is truly
critical to our national security. For more than six decades, SSP
has maintained and upgraded this weapon system and we have been
there every step of the way. The sea-based SWS is the ultimate
stealthy weapon system and as the first leg of the U.S. nuclear
triad. With over 70% of our nation's nuclear arsenal its importance
to maintaining world peace cannot be overstated. The development of
Columbia, the most advanced nuclear-powered, nuclear-armed
submarine ever designed, as well the next D5LE2 weapon system is
under way and will begin to be rolled out over the next decade. The
Navy projects this system to be operational through 2084, meaning
the program will have a total life span of more than 120 years.
This is a truly unique program and BAE Systems employees on this
program understand they are part of an important legacy.Position
Description and Responsibilities: As an onsite Unified
Communications Engineer you will manage daily operations of the
Unified Communications subsystems and are responsible for
operations and maintenance of all VTC and Voice over IP devices to
include Call Managers, Session Border Controllers, Voice over IP
endpoints, Video Communications Servers, MCUs, Gateways, room-based
VTC systems, Desktop VTC devices, and other VTC-related equipment.
You will conduct integration and configuration of existing unified
communications hardware, including application of security controls
and management support to the network infrastructure that underlies
the unified communications platform. This position maintains all
aspects of VTC. You will:
patch and upgrade firmware, break/fix
support, and daily operations support, including on-site assistance
for special events; maintain and provide configuration management
information that shall include but not be limited to: equipment
hardware make/model, version numbers of installed software,
as-built drawings, serial numbers, and all passwords;ensure
technical solutions comply with all applicable DoD regulations and
industry standards.monitor system and network operations, and
notify users when systems display non-standard or out of tolerance
behavior;apply technical expertise to mitigate potential system
problems before they occur;resolve all Voice and Video service
interruptions and technical problems in a timely manner, should
they occur; and, ensure all IP and ISDN based Voice and Video
systems are configured in accordance with DISA best practices and
Security Technical Implementation Guides (STIG).This position
provides enterprise-level system administration for the VTC
enterprise. You will:
resolve system operational problems
by troubleshooting and performing fault isolation and repairs,
replaces, or reprograms faulty equipment, as required;
provides life cycle refresh
projections for unified communications infrastructure, endpoints,
and AV equipment build out projects;conduct site surveys to
establish unified communications systems and equipment based on
customer requirements; and, consult with client(s) and internal
engineering groups to create and/or review requirements, functional
specifications and detailed designsRequired Education, Experience,
& Skills Required Education, Experience & Skills:
- An active DoD Secret Security Clearance
- Ability to obtain and maintain a DoD Top Secret Clearance
- An IAT II certification as specified in the DoD 8570
- Or, have a SECNAV 5239 qualifying degree AND meet the
requirements for an IAT II as specified in the DoD 8570 within 6
months of start date.
- Ability to obtain and maintain Common Access Card (CAC), badge
access to the customer's facility, and a SSP network account in
good standing.
- Ten years of experience with administration, installation and
repair of Cisco Call Managers and network infrastructure
- Experience developing configuration change plans (CCPs) or
Change Control Board (CCB) plans, and standard operating procedures
(SOP) for unified communications infrastructure, endpoints, and
other related equipment.
- Experience with Cisco Call Manager, Cisco Session Border
Controller, Cisco Call Manager Express
- Experience with DISA STIGs and implementing the security
controls on unified communications infrastructure
- Ability to manage multiple priorities.Technical knowledge and
proficiency
- Expert knowledge of unified communications systems, including
familiarity with foundation technologies, VoIP protocols, and
communication standards to include SIP, TLS, VoIP codecs.
- Strong analytical skills as well as excellent written and
verbal communication skills to include technical documentation
skills, and the ability to teach classes to lower-level staff
members.
- Cisco Call Manager
- Network Management experience
- VoIP Design experience Communication
Ability to communicate effectively
both orally and in writing. Good writing skills to document
procedures, create reports, and reply to correspondence; ability to
prepare and present cogent briefings.Excellent interpersonal skills
used when interfacing, coordinating, and negotiating with
colleagues, auditors, customers and vendors.Professionalism
- Self-motivation and ability to work independently.Ability to
exercise discretion and independent judgment and make sound
decisions while complying with policies, procedures, appropriate
principles and applicable state and federal laws and
regulations.Good planning, time management and organization
skills.Preferred Education, Experience, & Skills
- Bachelor's Degree in Computer Science, Information Systems, or
related degree and at least 4 - 6 years of position related
experience
- Prefer candidate with CCNA CollaborationAbout BAE Systems and
the U.S. Navy's Strategic Systems Program (SSP)BAE Systems, Inc is
the wholly-owned U.S. subsidiary of BAE Systems, PLC.BAE Systems,
PLC provides some of the world's most advanced, technology-led
defense, aerospace and security solutions. As the world's 7th
largest defense contractor, we employ a skilled workforce of around
100,000 people in more than 40 countries. We develop, engineer,
manufacture, and support products and systems to protect national
security and keep people safe.BAE Systems' Commitment to Diversity,
Equity, and Inclusion:At BAE Systems, we work hard every day to
nurture an inclusive culture where employees are valued and feel
like they belong. We are conscious of the need for all employees to
see themselves reflected at every level of the company and know
that in order to unlock the full potential of our workforce,
everyone must feel confident being their best, most sincere self
and be equipped to thrive. We provide impactful professional
development experiences to our employees and invest in social
impact partnerships to uplift communities and drive purposeful
change. Here you will find significant opportunities to do
meaningful work in an environment intentionally designed to be one
where you will learn, grow and belong.Pay InformationFull-Time
Salary Range: $115779 - $196825Please note: This range is based on
our market pay structures. However, individual salaries are
determined by a variety of factors including, but not limited to:
business considerations, local market conditions, and internal
equity, as well as candidate qualifications, such as skills,
education, and experience. Employee Benefits: At BAE Systems, we
support our employees in all aspects of their life, including their
health and financial well-being. Regular employees scheduled to
work 20+ hours per week are offered: health, dental, and vision
insurance; health savings accounts; a 401(k) savings plan;
disability coverage; and life and accident insurance. We also have
an employee assistance program, a legal plan, and other perks
including discounts on things like home, auto, and pet insurance.
Our leave programs include paid time off, paid holidays, as well as
other types of leave, including paid parental, military,
bereavement, and any applicable federal and state sick leave.
Employees may participate in the company recognition program to
receive monetary or non-monetary recognition awards. Other
incentives may be available based on position level and/or job
specifics.About BAE Systems Intelligence & Security BAE Systems,
Inc. is the U.S. subsidiary of BAE Systems plc, an international
defense, aerospace and security company which delivers a full range
of products and services for air, land and naval forces, as well as
advanced electronics, security, information technology solutions
and customer support services. Improving the future and protecting
lives is an ambitious mission, but it's what we do at BAE Systems.
Working here means using your passion and ingenuity where it counts
- defending national security with breakthrough technology,
superior products, and intelligence solutions. As you develop the
latest technology and defend national security, you will
continually hone your skills on a team-making a big impact on a
global scale. At BAE Systems, you'll find a rewarding career that
truly makes a difference.Intelligence & Security (I&S), based
in McLean, Virginia, designs and delivers advanced defense,
intelligence, and security solutions that support the important
missions of our customers. Our pride and dedication shows in
everything we do-from intelligence analysis, cyber operations and
IT expertise to systems development, systems integration, and
operations and maintenance services. Knowing that our work enables
the U.S. military and government to recognize, manage and defeat
threats inspires us to push ourselves and our technologies to new
levels.
Keywords: Disability Solutions, Towson , Voice Over IP Engineer, Engineering , Washington, Maryland
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