ProdOps Engineer - Req#3664

Company: ActioNet, Inc.
Location: Washington
Posted on: November 20, 2024

Job Description:

ActioNet is seeking a ProdOps Engineer for an immediate, REMOTE opportunity with occasional travel (10%) to the Washington, D.C. area. This role requires U.S. citizenship to be eligible for federal government security clearance.As a ProdOps Engineer I, you will play a key role in ensuring our production systems operate efficiently with minimal downtime, quickly identifying and resolving any issues that arise. With 2+ years of experience in production operations, you will leverage your expertise in monitoring tools, incident management, and a solid understanding of IT infrastructure to manage and integrate systems across multiple platforms.Duties and Responsibilities:

• Provide leadership and direction for day-to-day operations and maintenance of the production operations, including planning and coordination, ensuring high availability and performance, managing staff and vendors.
• Monitor production operations and system performance, ensuring continuous uptime and quick issue resolution.
• Support and prepare production environments for deployments, troubleshooting any arising issues.
• Maintain 24x7 operational support for critical systems.Basic Qualifications (required):
  • Bachelor's degree in computer science, IT, or a related field.
  • 2+ years of experience in production operations or system administration.
  • Experience with monitoring tools and incident management.
  • Strong understanding of IT infrastructure and operations.
  • Excellent organizational and leadership skills.
  • Ability to manage multiple projects simultaneously.
  • Excellent problem-solving and troubleshooting skills.Preferred:
    • ITIL 4.
    • Experience with cloud environments (AWS, Azure, etc.).
    • Strong troubleshooting skills in a 24x7 production environment.
    • Local candidate based on the East Coast, within commuting distance of Washington, DC.ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Keywords: ActioNet, Inc., Towson , ProdOps Engineer - Req#3664, Engineering , Washington, Maryland